1. What types of fabrics do you offer?
We offer a wide range of fabrics including cotton, linen, silk, wool, polyester, and blends. Our collection includes fabrics for fashion and other creative projects.
2. How can I determine the right fabric for my project?
We provide a detailed description for each fabric, including its weight, texture, stretch, and recommended uses. If you need further assistance, our customer service team is here to help!
3. Can I order fabric samples?
Yes, we offer sample swatches for many of our fabrics. Please check the product page or contact customer support for more information on ordering samples.
4. Do you have a minimum order quantity?
Our minimum order quantity varies by fabric. Most can be purchased by the yard, but some specialty fabrics may have higher minimums. Check the product page for specifics.
5. What is your return policy for fabrics?
Due to the nature of cut fabrics, we can’t accept returns unless the item is defective or incorrect. We encourage you to order a sample first if you’re unsure about a fabric.
6. How do I care for my fabric?
Each fabric has its own care instructions, which are listed on the product page. Generally, cotton fabrics can be machine washed, while silk and wool may require hand washing or dry cleaning.
7. Can I get help with a custom order?
Yes, we offer assistance with custom orders and can help source specific fabrics or patterns. Reach out to our customer service team with your project details!
8. How long does shipping take?
Shipping times vary based on your location and chosen delivery method. Most orders are processed within 1-3 business days, and estimated delivery times are provided at checkout.
9. Do you ship internationally?
Yes, we offer international shipping. Rates and times may vary, and any customs fees or duties are the responsibility of the customer.
10. What payment methods do you accept?
We accept all major credit cards, PayPal, and other secure payment methods as listed at checkout.
11. Can I track my order?
Yes, once your order is shipped, you’ll receive a tracking number via email to monitor your delivery status.
12. Do you offer discounts for bulk orders?
We do! For large or wholesale orders, please contact us for discount details and availability.
